"We are passionate about getting it right first time and keeping it simple."
Managing Director
Mollitiam Consultancy Services
Resilience by design
Welcome to Mollitiam Consultancy Services
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About us
Experience
With over 25 years working in UK Financial Services and Consultancy, we bring deep, hands on expertise across multiple risk disciplines. Our background includes leading strategic change programmes, delivering policy and process reviews, and embedding enhancements to Enterprise-Wide Risk Management Frameworks (EWRMF) and strengthening supporting control environments.
We understand how to translate complex regulatory expectations into practical, business ready solutions — including the design and delivery of bespoke training and awareness programmes for colleagues at all levels.
Approach
We believe in getting it right first time. That means keeping things simple, focusing on what truly matters, and looking for opportunities to innovate — whether through enhanced processes, improved system infrastructure, automation, or clearer communication.
Above all, we're here to help you succeed. Our work is designed to make a meaningful difference to your colleagues, your business, and the customers who rely on you.
How We Support You
We help organisations address a wide range of risk and resilience challenges, with a particular focus on Operational Risk, Operational Resilience, Information & Cyber Security and Third Party / Supplier Risk. Our services include:
- Independent assessments of a firm's maturity against regulatory requirements and industry standards
- Root cause analysis of risk and breach events, including those requiring regulatory escalation
- Support for highly sensitive cases where confidentiality and NDAs are essential
- SME input across change programmes, including those relating to critical third parties and the services or technology they provide
- Embedding Resilience by Design principles to ensure change is delivered safely, without unintended impacts on Important Business Services (IBS)
A real opportunity for simplification and standardisation
Operational Resilience: Why It Matters Now
Regulatory focus on Operational Resilience in the UK has never been higher. Financial institutions must demonstrate stronger, more consistent resilience capabilities, with clear standards set by the FCA and PRA. These expectations are no longer optional — they must be met, maintained, and evidenced.
Firms within scope of the UK Operational Resilience regulations are required to ensure ongoing compliance, regularly test their resilience, and identify areas for improvement. While these activities should now form part of business-as-usual operations, the regulatory landscape will continue to evolve. Organisations operating across multiple jurisdictions will also need to navigate additional, and sometimes differing, requirements.
How We Can Help
If you're looking for specialist guidance or support with Operational Resilience — whether for a specific change initiative or a broader programme of work — we're here to help. We work closely with clients to understand their needs and develop tailored solutions that add real value. We also help firms build evidence and documentation that can satisfy multiple regulatory regimes without unnecessary duplication.
Although the UK regulations are primarily aimed at the financial services sector, the underlying principles represent best practice and can be applied effectively across any industry. If you're considering adopting these standards within your organisation, we'd be delighted to discuss how they can be adapted to your environment.
Riskcreating a no blame culture
Strengthening Operational Risk
Supporting you
Operational Risk is woven into every part of your business. It can emerge from any process, activity, system, or interaction — which is why effective management of these risks is fundamental to running a resilient and well controlled organisation. When operational risks are identified early, assessed properly, managed proactively, and reported clearly, businesses are far better equipped to prevent disruption, protect customers, and maintain trust.
With extensive experience in Operational Risk across financial services and consultancy, we help organisations strengthen their risk capability in a practical and meaningful way. This includes identifying where processes can be enhanced following an incident or breach, improving the design and effectiveness of controls, and supporting the development or uplift of a robust Operational Risk Framework that aligns to regulatory expectations and industry best practice.
Identifying risk
Our work goes beyond compliance. We help you understand the underlying drivers of operational risk, whether they stem from process weaknesses, control failures, system issues, human error, or external events, and support you in building a more resilient, efficient, and confident organisation.
Although Operational Risk is often most visible in the banking and finance sector, these risks exist in every industry. Any organisation can be impacted by inadequate processes, technology failures, supplier issues, cyber threats, or unexpected external events and service interruptions. By strengthening your operational risk and resilience capability, you not only reduce the likelihood of incidents but also improve the overall performance and reliability of your business.
Assurancecomplementing your project management resource
Strengthening Information & Cyber Security
Now more than ever, organisations need a clear and honest view of their Information and Cyber Security capability. We provide independent assessments of your current maturity, helping you understand where your strengths lie and where critical gaps may expose your business to unnecessary risk.
Getting this right is essential. When ransomware attacks, data breaches, or unexpected outages occur, the impact can be immediate and severe — from customer disruption and financial loss to longterm reputational damage. By identifying weaknesses early and strengthening your security posture, you can reduce the likelihood of incidents and respond with confidence when challenges arise.
Our independent perspective gives you the clarity you need to make informed decisions, prioritise investment, and build a more resilient organisation.
Strengthening Third Party & Technology Resilience
Modern organisations rely heavily on critical third parties, complex technology landscapes, and interconnected systems — and any weakness in these areas can quickly become a major operational risk. We provide independent assessments of your third-party arrangements, technology controls, patching practices, and system resilience to help you understand your true level of exposure.
Getting this right is essential. Out of date systems, unpatched vulnerabilities, fragile integrations, or weaknesses in supplier oversight can all create pathways for cyber attacks, service outages, and data breaches. When these issues materialise, the impact can be significant: customer disruption, financial loss, regulatory scrutiny, and long lasting reputational damage.
Our independent perspective helps you identify gaps early, prioritise remediation, and build a stronger, more resilient technology and supplier ecosystem. By addressing these risks proactively, you reduce the likelihood of incidents and ensure your business is better prepared for the unexpected.
Training and embedding a risk culture
We have extensive experience in delivering operational risk and resilience training that helps teams understand not just how to report risks, but why it matters. By building awareness and confidence, we support organisations in creating a culture where colleagues recognise the value of timely and accurate reporting.
Our approach helps you and your critical third parties identify the volume and nature of risk events, spot emerging trends, and uncover potential hotspots that may otherwise go unnoticed. We also work with you to foster a no blame environment that encourages open reporting and honest discussion — essential foundations for any effective risk culture.
When operational risks go unreported, organisations lose the ability to address underlying issues, strengthen their control environment, and prevent repeat incidents. Improving reporting behaviours is therefore one of the most impactful steps a business can take to enhance its overall risk profile and resilience.
Specialist Support for Change and Transformation Projects
We can complement your project and programme teams by providing specialist SME support across risk identification, mitigation, control design, governance, and assurance. Our expertise helps ensure that risks are understood early, managed effectively, and embedded into the delivery lifecycle rather than addressed reactively.
We work closely with programme leads to interpret internal policies and navigate the complexities of external regulation — including Data Protection and GDPR, as well as the Critical Third-Party regime and the linked requirements captured within DORA. This ensures that change activity is delivered safely, with full awareness of regulatory expectations and without unintended breaches or reportable events. This is especially important for programmes handling large volumes of personal or sensitive data, or where new suppliers are introduced to the existing technology environment, where the consequences of missteps can be significant.
Our goal is to strengthen your delivery capability, reduce risk exposure, and give you confidence that your change initiatives are compliant, well controlled, and aligned to best practice.